/* ─── Design Tokens ───────────────────────────────────────────── */
:root {
  --bg: #0e0e0e;
  --surface: #1a1a1a;
  --surface-2: #222222;
  --surface-3: #2a2a2a;
  --border: #2e2e2e;
  --gold: #f5c518;
  --gold-dim: rgba(245, 197, 24, 0.15);
  --gold-border: rgba(245, 197, 24, 0.4);
  --text-1: #ffffff;
  --text-2: #b0b0b0;
  --text-3: #666666;
  --green: #4caf50;
  --red: #e53935;
  --radius-sm: 8px;
  --radius-md: 12px;
  --radius-lg: 16px;
  --radius-xl: 20px;
}

/* ─── Reset & Base ────────────────────────────────────────────── */
*,
*::before,
*::after {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  font-family:
    "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
  -webkit-font-smoothing: antialiased;
  background-color: var(--bg);
  color: var(--text-1);
  height: 100vh;
  height: 100dvh; /* iOS Safari 地址栏适配 */
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

/* ─── Top Bar ─────────────────────────────────────────────────── */
.top-bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0 24px;
  padding-left: max(24px, env(safe-area-inset-left));
  padding-right: max(24px, env(safe-area-inset-right));
  padding-top: env(safe-area-inset-top);
  height: calc(52px + env(safe-area-inset-top));
  background: var(--surface);
  border-bottom: 1px solid var(--border);
  flex-shrink: 0;
}

.brand {
  display: flex;
  align-items: center;
  gap: 10px;
}

.brand-logo {
  display: flex;
  align-items: center;
}

.brand-name {
  font-size: 1rem;
  font-weight: 600;
  color: var(--text-1);
  letter-spacing: 0.01em;
}

.brand-divider {
  color: var(--text-3);
  font-size: 1rem;
}

.brand-subtitle {
  font-size: 0.9rem;
  color: var(--text-2);
}

.header-right {
  display: flex;
  align-items: center;
  gap: 12px;
}

.header-stop-btn {
  display: flex;
  align-items: center;
  gap: 6px;
  padding: 6px 14px;
  background: rgba(229, 57, 53, 0.12);
  border: 1px solid rgba(229, 57, 53, 0.35);
  border-radius: 20px;
  color: var(--red);
  font-size: 0.8rem;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.2s;
}
.header-stop-btn:hover {
  background: rgba(229, 57, 53, 0.22);
}

/* "Back to app" button — only revealed when running inside the native webview.
   Sits in the top-bar's right cluster (replaces the previous .lang-btn slot). */
.header-exit-btn {
  background: none;
  border: none;
  color: var(--text-2);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 6px;
  border-radius: var(--radius-sm);
  transition: color 0.2s, background 0.2s;
}
.header-exit-btn:hover {
  color: var(--text-1);
  background: rgba(255, 255, 255, 0.06);
}

/* ─── Status Badge ────────────────────────────────────────────── */
.status {
  padding: 4px 12px;
  border-radius: 20px;
  font-size: 0.78rem;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}
.status.disconnected {
  background: var(--surface-3);
  color: var(--text-3);
}
.status.connected {
  background: rgba(76, 175, 80, 0.15);
  color: var(--green);
}
.status.error {
  background: rgba(229, 57, 53, 0.15);
  color: var(--red);
}
.status.connecting {
  background: rgba(232, 184, 75, 0.15);
  color: var(--gold);
}

/* ─── Main Content ────────────────────────────────────────────── */
.main-content {
  flex: 1;
  min-height: 0;
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

.hidden {
  display: none !important;
}

/* ─── Auth Screen ─────────────────────────────────────────────── */
.auth-section,
.session-end-section {
  flex: 1;
  display: flex;
  align-items: flex-start;
  justify-content: center;
  padding: 40px 20px;
  gap: 32px;
}

/* On auth screen, progress panel sits to the left */
.auth-section {
  align-items: center;
}

.progress-panel {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  padding: 20px;
}

.auth-card {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-xl);
  padding: 48px 40px;
  max-width: 420px;
  width: 100%;
  text-align: center;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 16px;
}

.auth-logo {
  margin-bottom: 8px;
}

.auth-title {
  font-size: 1.5rem;
  font-weight: 700;
  color: var(--text-1);
}

.auth-subtitle {
  font-size: 0.9rem;
  color: var(--text-2);
}

.auth-features {
  width: 100%;
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin: 8px 0;
  text-align: left;
}

.feature-item {
  display: flex;
  gap: 10px;
  align-items: flex-start;
  font-size: 0.875rem;
  color: var(--text-2);
  background: var(--surface-2);
  padding: 10px 14px;
  border-radius: var(--radius-sm);
}

.feature-item strong {
  color: var(--text-1);
}
.feature-icon {
  font-size: 1rem;
  flex-shrink: 0;
}

.connect-btn {
  margin-top: 8px;
  padding: 14px 32px;
  background: var(--gold);
  color: #1a1a1a;
  border: none;
  border-radius: var(--radius-md);
  font-size: 1.15rem;
  font-weight: 700;
  cursor: pointer;
  transition:
    opacity 0.2s,
    transform 0.1s;
  width: 100%;
  text-transform: uppercase;
}
.connect-btn:hover {
  opacity: 0.9;
}
.connect-btn:active {
  transform: scale(0.98);
}
.connect-btn:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

/* ─── Notice Screen ─────────────────────────────────────────────── */
.notice-section {
  flex: 1;
  display: flex;
  align-items: flex-start;
  justify-content: center;
  padding: 24px 20px;
  overflow-y: auto;
}

.notice-two-col {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 24px;
  max-width: 900px;
  width: 100%;
  margin: auto;
}

.notice-heading {
  grid-column: 1 / -1;
  text-align: center;
  font-size: clamp(1.6rem, 5vw, 3.2rem);
  font-weight: 700;
  margin: 0 0 4px 0;
  text-transform: uppercase;
}

.heading-white {
  color: var(--text-1);
}

.heading-gold {
  color: var(--gold);
}

.notice-card {
  background: var(--surface);
  border-radius: var(--radius-xl);
  padding: clamp(20px, 4vh, 48px) clamp(20px, 4vw, 40px);
  width: 100%;
  text-align: center;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: clamp(8px, 1.5vh, 16px);
}

/* Mode-card styles removed — Agent/Classic selection is no longer shown.
   The branch (Domestic/Foreigner) section is now the entry screen. */

/* Branch cards (Domestic / Foreigner) — has no logo block, so force equal height
   via grid stretch and clamp inner spacing so the buttons line up across both cards. */
.branch-card {
  height: 100%;
  justify-content: flex-start;
  gap: 16px;
  border: 2px solid var(--gold-border);
  cursor: pointer;
  transition: border-color 0.2s, transform 0.15s;
}

.branch-card:hover {
  border-color: var(--gold);
  transform: translateY(-2px);
}

.branch-card:active {
  transform: scale(0.99);
}

.branch-card .notice-buttons {
  margin-top: auto;
}

@media (max-width: 700px) {
  .notice-two-col {
    grid-template-columns: 1fr;
    max-width: 500px;
  }
}

@media (max-height: 800px) {
  .notice-section {
    padding: 12px 16px;
  }

  .notice-logo img {
    max-height: clamp(100px, 22vh, 200px);
  }

  .notice-heading {
    font-size: clamp(1.2rem, 4vw, 2rem);
  }

  .notice-title {
    font-size: clamp(1.1rem, 3vw, 1.6rem);
  }

  .notice-card {
    padding: clamp(12px, 3vh, 24px) clamp(14px, 3vw, 24px);
    gap: clamp(4px, 1vh, 10px);
  }

  .notice-text,
  .notice-list {
    font-size: 0.82rem;
    line-height: 1.5;
  }

  .connect-btn,
  .secondary-btn {
    padding: 10px 24px;
    font-size: 0.95rem;
  }
}

@media (max-height: 650px) {
  .notice-logo img {
    max-height: clamp(80px, 16vh, 140px);
  }

  .notice-heading {
    font-size: clamp(1rem, 3.5vw, 1.4rem);
    margin-bottom: 0;
  }

  .notice-title {
    font-size: clamp(0.95rem, 2.5vw, 1.2rem);
  }

  .notice-card {
    padding: 10px 14px;
    gap: 4px;
  }

  .notice-text,
  .notice-list {
    font-size: 0.76rem;
    line-height: 1.4;
  }

  .notice-list li {
    padding-left: 14px;
  }

  .connect-btn,
  .secondary-btn {
    padding: 8px 20px;
    font-size: 0.85rem;
  }

  .notice-two-col {
    gap: 12px;
  }
}

.notice-logo {
  margin-bottom: 4px;
}

.notice-logo img {
  width: clamp(160px, 28vh, 320px);
  max-width: 100%;
  aspect-ratio: 1;
  object-fit: contain;
  border-radius: 28px;
}

.notice-title {
  font-size: clamp(1.4rem, 4vw, 2.7rem);
  font-weight: 700;
  color: var(--text-1);
  text-transform: uppercase;
}

.notice-text {
  font-size: 0.95rem;
  color: var(--text-2);
  text-align: left;
  line-height: 1.6;
}

.notice-list {
  list-style: none;
  text-align: left;
  font-size: 0.95rem;
  color: var(--text-2);
  line-height: 1.8;
  width: 100%;
  padding: 0 8px;
}

.notice-list li {
  position: relative;
  padding-left: 20px;
}

.notice-list li::before {
  content: "•";
  position: absolute;
  left: 0;
  color: var(--gold);
}

.notice-list strong {
  color: var(--text-1);
}

.notice-check {
  font-size: 0.9rem;
  color: var(--text-2);
  text-align: left;
  line-height: 1.6;
  margin-top: 4px;
}

.notice-check strong {
  color: var(--gold);
}

.notice-buttons {
  display: flex;
  flex-direction: column;
  gap: 12px;
  width: 100%;
  margin-top: 8px;
}

.secondary-btn {
  padding: 14px 32px;
  background: var(--gold);
  color: #1a1a1a;
  border: none;
  border-radius: var(--radius-md);
  font-size: 1.15rem;
  font-weight: 600;
  cursor: pointer;
  transition: opacity 0.2s, transform 0.1s;
  width: 100%;
  text-transform: uppercase;
}

.secondary-btn:hover {
  opacity: 0.9;
}
.secondary-btn:active {
  transform: scale(0.98);
}

.session-end-icon {
  width: 64px;
  height: 64px;
  border-radius: 50%;
  background: rgba(76, 175, 80, 0.15);
  color: var(--green);
  font-size: 2rem;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 8px;
}

/* ─── App Layout ──────────────────────────────────────────────── */
.app-section {
  flex: 1;
  min-height: 0;
  overflow: hidden;
  padding: 16px;
}

.app-grid {
  display: grid;
  grid-template-columns: 380px 1fr;
  gap: 16px;
  height: 100%;
  min-height: 0;
}

@media (max-width: 900px) {
  .app-grid {
    grid-template-columns: 1fr;
  }
}

/* ─── Drivers License Widget ────────────────────────────────── */
.widget-dl-card {
  min-width: 360px;
  max-width: 420px;
  padding: 16px;
}

.widget-dl-form {
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.widget-dl-section {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.widget-dl-section-title {
  font-size: 0.75rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--gold);
  margin-bottom: 4px;
  padding-bottom: 6px;
  border-bottom: 1px solid var(--border);
}

.widget-dl-row {
  display: flex;
  gap: 10px;
}

.widget-dl-label {
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.widget-dl-label--full {
  flex: 1 1 100%;
}

.widget-dl-label-text {
  font-size: 0.76rem;
  color: var(--text-2);
}

.widget-dl-input {
  width: 100%;
  padding: 8px 10px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
  color: var(--text-1);
  font-size: 0.85rem;
  transition: border-color 0.15s;
}

.widget-dl-input:focus {
  border-color: var(--gold-border);
  outline: none;
}

.widget-dl-select {
  cursor: pointer;
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%23b0b0b0' stroke-width='2'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 10px center;
  padding-right: 32px;
}

.widget-dl-input::placeholder {
  color: var(--text-3);
}

.widget-dl-confirm-btn {
  margin-top: 8px;
  width: 100%;
  padding: 10px;
}

/* ─── Customer Avatar ──────────────────────────────────────────── */
.avatar-container {
  position: relative;
  overflow: hidden;
}

.avatar-video,
#avatar-container video,
#avatar-container canvas {
  position: absolute !important;
  inset: 0 !important;
  width: 100% !important;
  height: 100% !important;
  object-fit: cover !important;
  display: block !important;
}

/* Loading state — visible until the live-avatar SDK injects a stream
   element into #avatar-container. The :has() rules below hide this
   placeholder once a <video> or <canvas> child appears. */
.avatar-loading {
  position: absolute;
  inset: 0;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 8px;
  background: linear-gradient(135deg, #1a1a1a 0%, #2a2a2a 100%);
  color: var(--text-2, #999);
  z-index: 1;
}

.avatar-loading-spinner {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  border: 3px solid rgba(255, 255, 255, 0.08);
  border-top-color: var(--gold, #f5c518);
  animation: avatar-loading-spin 0.9s linear infinite;
}

.avatar-loading-text {
  font-size: 0.72rem;
  letter-spacing: 0.04em;
  color: var(--text-2, #999);
}

@keyframes avatar-loading-spin {
  to {
    transform: rotate(360deg);
  }
}

/* Once the SDK attaches a video/canvas child, hide the placeholder. */
#avatar-container:has(video) .avatar-loading,
#avatar-container:has(canvas) .avatar-loading {
  display: none;
}

@media (prefers-reduced-motion: reduce) {
  .avatar-loading-spinner {
    animation-duration: 2.4s;
  }
}

.customer-avatar-wrap {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 12px;
  padding: 8px 0;
}

.customer-avatar-img {
  width: 200px;
  height: 200px;
  border-radius: 50%;
  object-fit: cover;
  border: 4px solid var(--gold-border);
  position: relative;
  overflow: hidden;
}

.customer-avatar-info {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 4px;
  text-align: center;
}

.customer-name {
  font-size: 1.1rem;
  font-weight: 700;
  color: var(--text-1);
}

.customer-title {
  font-size: 0.8rem;
  color: var(--text-2);
}

/* Avatar-side mic/camera controls — hidden on desktop, shown on mobile */
.avatar-controls {
  display: none;
  gap: 8px;
  align-items: center;
  margin-left: auto;
}

.avatar-ctrl-btn {
  width: 44px;
  height: 44px;
  border-radius: 50%;
  background: var(--surface-2);
  border: 1px solid var(--border);
  color: var(--text-2);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: background 0.2s, color 0.2s, border-color 0.2s;
}
.avatar-ctrl-btn:hover {
  background: var(--surface-3);
  color: var(--text-1);
}
.avatar-ctrl-btn.active {
  background: var(--gold);
  color: #1a1a1a;
  border-color: var(--gold);
}

/* ─── Left Panel ──────────────────────────────────────────────── */
.left-panel {
  display: flex;
  flex-direction: column;
  gap: 12px;
  overflow-y: auto;
  min-height: 0;
}

/* ─── Video Container ─────────────────────────────────────────── */
.video-container {
  position: relative;
  aspect-ratio: 4/3;
  background: #000;
  border-radius: var(--radius-lg);
  overflow: hidden;
  flex-shrink: 0;
}

.video-placeholder {
  position: absolute;
  inset: 0;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 12px;
  background: #111;
  color: var(--text-3);
  font-size: 0.85rem;
  z-index: 1;
}

.video-placeholder.hidden {
  display: none;
}

video {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.video-overlay {
  position: absolute;
  bottom: 0;
  left: 0;
  right: 0;
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 10px 14px;
  background: linear-gradient(transparent, rgba(0, 0, 0, 0.75));
  z-index: 2;
}

.agent-status-badge {
  display: flex;
  align-items: center;
  gap: 6px;
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.06em;
  color: #fff;
  text-transform: uppercase;
}

.green-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--green);
  box-shadow: 0 0 6px var(--green);
  flex-shrink: 0;
}

.video-btn-group {
  display: flex;
  gap: 8px;
}

.video-icon-btn {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: rgba(255, 255, 255, 0.12);
  border: none;
  color: #fff;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  backdrop-filter: blur(4px);
  transition: background 0.2s;
}
.video-icon-btn:hover {
  background: rgba(255, 255, 255, 0.22);
}
.video-icon-btn.active {
  background: var(--gold);
  color: #1a1a1a;
}

/* ─── Progress Panel ──────────────────────────────────────────── */
.progress-panel {
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  padding: 20px;
  flex-shrink: 0;
  width: 100%;
  box-sizing: border-box;
}

.progress-title {
  font-size: 0.72rem;
  font-weight: 700;
  letter-spacing: 0.1em;
  color: var(--text-3);
  text-transform: uppercase;
  margin-bottom: 20px;
}

.progress-steps {
  display: flex;
  flex-direction: column;
  gap: 0;
}

.step-item {
  display: flex;
  align-items: center;
  gap: 12px;
  min-height: 60px;
  position: relative;
}

.step-circle {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: var(--surface-3);
  border: 2px solid var(--border);
  color: var(--text-3);
  font-size: 0.85rem;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 1;
  flex-shrink: 0;
}

.step-circle.completed {
  background: var(--gold);
  border-color: var(--gold);
  color: #1a1a1a;
}

.step-circle.active {
  background: var(--gold);
  border-color: var(--gold);
  color: #1a1a1a;
}

.step-connector {
  position: absolute;
  left: 18px;
  top: 48px;
  width: 2px;
  height: calc(100% - 36px);
  background: var(--border);
}

.step-connector.active {
  background: var(--gold);
}

.step-info {
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.step-name {
  font-size: 0.9rem;
  font-weight: 600;
  color: var(--text-2);
}

.step-name.active {
  color: var(--text-1);
}

.step-desc {
  font-size: 0.76rem;
  color: var(--text-3);
}

/* ─── Extra Controls ──────────────────────────────────────────── */
.extra-controls {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
}

.ctrl-btn {
  flex: 1;
  min-width: 120px;
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 6px;
  padding: 10px 14px;
  background: var(--surface-2);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  color: var(--text-2);
  font-size: 0.82rem;
  font-weight: 500;
  cursor: pointer;
  transition:
    background 0.2s,
    color 0.2s;
}
.ctrl-btn:hover {
  background: var(--surface-3);
  color: var(--text-1);
}
.ctrl-btn.active {
  background: var(--gold-dim);
  border-color: var(--gold-border);
  color: var(--gold);
}
.ctrl-btn.danger {
  color: var(--red);
}
.ctrl-btn.danger:hover {
  background: rgba(229, 57, 53, 0.12);
  border-color: rgba(229, 57, 53, 0.3);
}

/* ─── Phone Widget ─────────────────────────────────────────────── */
.widget-phone-card {
  min-width: 300px;
  max-width: 360px;
}

.widget-email-card {
  min-width: 300px;
  max-width: 360px;
}

.widget-email-input {
  width: 100%;
  padding: 10px 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
  color: var(--text-1);
  font-size: 0.9rem;
  outline: none;
  transition: border-color 0.15s;
}

.widget-email-input:focus {
  border-color: var(--gold-border);
}

.widget-email-input::placeholder {
  color: var(--text-3);
}

.widget-phone-row {
  display: flex;
  gap: 8px;
}

.widget-phone-input {
  padding: 10px 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
  color: var(--text-1);
  font-size: 0.9rem;
  outline: none;
  transition: border-color 0.15s;
}

.widget-phone-input:focus {
  border-color: var(--gold-border);
}

.widget-phone-input::placeholder {
  color: var(--text-3);
}

.widget-phone-area-code {
  cursor: pointer;
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%23b0b0b0' stroke-width='2'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 10px center;
  padding-right: 32px;
  width: 110px;
  flex-shrink: 0;
}

.widget-phone-number {
  flex: 1;
  min-width: 0;
}

/* ─── Right Panel (Chat) ──────────────────────────────────────── */
.right-panel {
  display: flex;
  flex-direction: column;
  gap: 12px;
  min-height: 0;
  height: 100%;
}

.chat-panel {
  flex: 1;
  min-height: 0;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  overflow: hidden;
  display: flex;
  flex-direction: column;
}

.chat-log {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  padding: 20px;
  display: flex;
  flex-direction: column;
  gap: 14px;
  scrollbar-width: thin;
  scrollbar-color: var(--border) transparent;
}

.chat-log::-webkit-scrollbar {
  width: 4px;
}
.chat-log::-webkit-scrollbar-track {
  background: transparent;
}
.chat-log::-webkit-scrollbar-thumb {
  background: var(--border);
  border-radius: 4px;
}

/* ─── Messages ────────────────────────────────────────────────── */
.message {
  max-width: 78%;
  padding: 12px 16px;
  border-radius: var(--radius-md);
  font-size: 0.9rem;
  line-height: 1.55;
  word-wrap: break-word;
}

.message.user {
  align-self: flex-end;
  background: var(--gold-dim);
  border: 1px solid var(--gold-border);
  color: var(--text-1);
  border-bottom-right-radius: 4px;
}

.message.gemini {
  align-self: flex-start;
  background: var(--surface-2);
  border: 1px solid var(--border);
  color: var(--text-1);
  border-bottom-left-radius: 4px;
  display: flex;
  gap: 12px;
  align-items: flex-start;
  max-width: 82%;
}

.message.gemini::before {
  content: "L";
  width: 36px;
  height: 36px;
  border-radius: 50%;
  flex-shrink: 0;
  background: var(--gold);
  color: #1a1a1a;
  font-size: 1.1rem;
  font-weight: 700;
  display: flex;
  align-items: center;
  justify-content: center;
}

/* ─── File Card ───────────────────────────────────────────────── */
.file-card {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 10px 14px;
  background: var(--surface-3);
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  min-width: 200px;
  max-width: 280px;
}

.file-card-icon {
  width: 36px;
  height: 36px;
  border-radius: var(--radius-sm);
  background: var(--gold-dim);
  border: 1px solid var(--gold-border);
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--gold);
  flex-shrink: 0;
}

.file-card-info {
  flex: 1;
  min-width: 0;
  display: flex;
  flex-direction: column;
  gap: 2px;
}

.file-card-name {
  font-size: 0.82rem;
  font-weight: 500;
  color: var(--text-1);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.file-card-size {
  font-size: 0.72rem;
  color: var(--text-3);
}

.file-uploading {
  opacity: 0.6;
  font-size: 0.78rem;
  color: var(--text-2);
}

.file-upload-error {
  font-size: 0.78rem;
  color: var(--red);
  font-weight: 500;
}

.message.file {
  padding: 0;
  background: none;
  border: none;
}

/* ─── Interactive Widget ─────────────────────────────────────── */
.widget-message {
  padding: 0;
  background: none;
  border: none;
}

.widget-card {
  background: var(--surface-3);
  border: 1px solid var(--border);
  border-radius: var(--radius-md);
  padding: 14px 16px;
  max-width: 320px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.widget-question {
  font-size: 0.88rem;
  font-weight: 500;
  color: var(--text-1);
  line-height: 1.45;
}

.widget-options {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.widget-option {
  padding: 6px 14px;
  border-radius: 20px;
  border: 1px solid var(--border);
  background: var(--surface-2);
  color: var(--text-2);
  font-size: 0.82rem;
  cursor: pointer;
  transition:
    border-color 0.15s,
    color 0.15s,
    background 0.15s;
}

.widget-option:hover:not(:disabled) {
  border-color: var(--gold-border);
  color: var(--gold);
}

.widget-option.selected {
  background: var(--gold-dim);
  border-color: var(--gold);
  color: var(--gold);
  font-weight: 500;
}

.widget-option:disabled {
  cursor: default;
}

.widget-message.frozen .widget-option:not(.selected) {
  opacity: 0.35;
}

.widget-submit-btn {
  align-self: flex-start;
  padding: 7px 20px;
  background: var(--gold);
  color: #1a1a1a;
  border: none;
  border-radius: var(--radius-sm);
  font-size: 0.82rem;
  font-weight: 600;
  cursor: pointer;
  transition: opacity 0.15s;
}

.widget-submit-btn:hover:not(:disabled) {
  opacity: 0.85;
}
.widget-submit-btn:disabled {
  opacity: 0.45;
  cursor: default;
}

/* Date picker — clickable wrapper that shows formatted value */
.widget-date-wrap {
  position: relative;
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 12px;
  border-radius: var(--radius-sm);
  border: 1px solid var(--border);
  background: var(--surface-2);
  cursor: pointer;
  transition: border-color 0.15s;
}

.widget-date-wrap:hover {
  border-color: var(--gold-border);
}
.widget-message.frozen .widget-date-wrap {
  cursor: default;
  opacity: 0.7;
}

.widget-date-icon {
  color: var(--gold);
  flex-shrink: 0;
}

.widget-date-display {
  flex: 1;
  font-size: 0.88rem;
  color: var(--text-1);
  font-family: "JetBrains Mono", ui-monospace, SFMono-Regular, Menlo, monospace;
  letter-spacing: 0.02em;
}

/* Native input is invisible; pointer-events: none routes all clicks to the wrap */
.widget-date-input {
  position: absolute;
  inset: 0;
  width: 100%;
  height: 100%;
  opacity: 0;
  pointer-events: none;
  padding: 0;
  margin: 0;
  border: 0;
  background: transparent;
  color-scheme: dark;
}

/* ─── Disclosure Widget ─────────────────────────────────── */
.widget-disclosure-card {
  padding: 16px;
}

.widget-options-yes-no {
  gap: 12px;
  margin-top: 12px;
}

.widget-options-yes-no .widget-option {
  flex: 1;
  padding: 10px 16px;
  border-radius: 8px;
  font-size: 0.9rem;
  text-align: center;
}

.widget-disclosure-followup {
  margin-top: 16px;
  padding-top: 16px;
  border-top: 1px solid var(--border);
}

.widget-followup-item {
  margin-bottom: 12px;
}

.widget-followup-label {
  display: block;
  font-size: 0.8rem;
  color: var(--text-2);
  margin-bottom: 6px;
}

.widget-followup-input,
.widget-followup-file {
  width: 100%;
  padding: 8px 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
  color: var(--text-1);
  font-size: 0.85rem;
}

.widget-followup-input::placeholder {
  color: var(--text-3);
}

.widget-followup-input:focus,
.widget-followup-file:focus {
  border-color: var(--gold-border);
  outline: none;
}

/* All-questions disclosure widget */
.disclosure-all-questions {
  display: flex;
  flex-direction: column;
  gap: 16px;
  margin-top: 8px;
}

.disclosure-item {
  border-bottom: 1px solid var(--border);
  padding-bottom: 16px;
}
.disclosure-item:last-child {
  border-bottom: none;
  padding-bottom: 0;
}

.disclosure-item__title {
  font-size: 0.88rem;
  font-weight: 500;
  color: var(--text-1);
  line-height: 1.45;
  margin-bottom: 10px;
}

.disclosure-item__options {
  display: flex;
  gap: 12px;
}

.disclosure-item__options .widget-option {
  flex: 1;
  padding: 10px 16px;
  border-radius: 8px;
  font-size: 0.88rem;
  text-align: center;
}

.disclosure-item__followup {
  margin-top: 14px;
  padding-top: 14px;
  border-top: 1px solid var(--border);
}

.widget-followup-item--file {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.widget-file-upload-wrap {
  position: relative;
}

.widget-followup-file {
  width: 100%;
  padding: 8px 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
  color: var(--text-1);
  font-size: 0.85rem;
  cursor: pointer;
}

.widget-followup-file::file-selector-button {
  margin-right: 8px;
  padding: 4px 10px;
  background: var(--gold-dim);
  border: 1px solid var(--gold-border);
  border-radius: 4px;
  color: var(--gold);
  font-size: 0.78rem;
  cursor: pointer;
}

.widget-file-upload-status {
  font-size: 0.78rem;
  margin-top: 4px;
  color: var(--gold);
}

.widget-file-upload-status:not(.hidden) {
  display: block;
}

.disclosure-error {
  color: var(--red);
  font-size: 0.8rem;
  padding: 6px 10px;
  background: rgba(229, 57, 53, 0.1);
  border: 1px solid rgba(229, 57, 53, 0.3);
  border-radius: var(--radius-sm);
  margin-top: 8px;
}

.widget-disclosure-card .widget-submit-btn {
  margin-top: 8px;
}

/* ─── Contact Verification Widget ─────────────────────────── */
.widget-contact-card {
  min-width: 300px;
  max-width: 360px;
}

.widget-contact-step {
  display: flex;
  flex-direction: column;
  gap: 10px;
}

.widget-contact-input-wrap {
  display: flex;
}

.widget-contact-input {
  flex: 1;
  padding: 10px 14px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
  color: var(--text-1);
  font-size: 0.9rem;
  outline: none;
  transition: border-color 0.15s;
}

.widget-contact-input:focus {
  border-color: var(--gold-border);
}

.widget-contact-input::placeholder {
  color: var(--text-3);
}

.widget-contact-send-btn,
.widget-contact-verify-btn {
  padding: 10px 20px;
  background: var(--gold);
  color: #1a1a1a;
  border: none;
  border-radius: var(--radius-sm);
  font-size: 0.88rem;
  font-weight: 600;
  cursor: pointer;
  transition: opacity 0.15s;
}

.widget-contact-send-btn:hover:not(:disabled),
.widget-contact-verify-btn:hover:not(:disabled) {
  opacity: 0.85;
}

.widget-contact-send-btn:disabled,
.widget-contact-verify-btn:disabled {
  opacity: 0.5;
  cursor: default;
}

.widget-contact-resend-btn {
  background: none;
  border: none;
  color: var(--gold);
  font-size: 0.8rem;
  cursor: pointer;
  text-align: left;
  padding: 2px 0;
  opacity: 0.8;
}

.widget-contact-resend-btn:hover {
  opacity: 1;
  text-decoration: underline;
}

.widget-contact-error {
  color: var(--red);
  font-size: 0.78rem;
  padding: 4px 2px;
}

.widget-contact-success {
  display: flex;
  align-items: center;
  gap: 8px;
  color: var(--green);
  font-size: 0.9rem;
  font-weight: 500;
  padding: 8px 0;
}

.file-card:has(.file-preview-img) {
  flex-direction: column;
  align-items: stretch;
  max-width: 200px;
  padding: 8px;
  gap: 6px;
}

.file-preview-img {
  width: 100%;
  height: 120px;
  object-fit: cover;
  border-radius: var(--radius-sm);
  display: block;
  cursor: pointer;
}

.file-preview-img:hover {
  opacity: 0.9;
}

/* ─── Image Lightbox ──────────────────────────────────────────── */
.lightbox-overlay {
  position: fixed;
  inset: 0;
  background: rgba(0, 0, 0, 0.85);
  display: flex;
  align-items: center;
  justify-content: center;
  z-index: 10000;
  cursor: pointer;
  animation: lightboxFadeIn 0.2s ease;
}

@keyframes lightboxFadeIn {
  from { opacity: 0; }
  to { opacity: 1; }
}

.lightbox-overlay img {
  max-width: 90vw;
  max-height: 90vh;
  object-fit: contain;
  border-radius: 6px;
  box-shadow: 0 4px 24px rgba(0, 0, 0, 0.5);
  cursor: default;
}

.lightbox-close {
  position: absolute;
  top: 16px;
  right: 24px;
  color: #fff;
  font-size: 32px;
  line-height: 1;
  cursor: pointer;
  opacity: 0.7;
  transition: opacity 0.15s;
}

.lightbox-close:hover {
  opacity: 1;
}

/* ─── Thinking Indicator ──────────────────────────────────────── */
.thinking-indicator {
  display: flex;
  align-items: center;
  align-self: flex-start;
  padding: 12px 16px;
  background: var(--surface-2);
  border: 1px solid var(--border);
  border-radius: 14px;
  border-bottom-left-radius: 4px;
}

.thinking-dots {
  display: flex;
  align-items: center;
  gap: 6px;
}

.thinking-dot {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--gold);
  animation: thinking-bounce 1.4s ease-in-out infinite;
}

.thinking-dot:nth-child(2) {
  animation-delay: 0.2s;
}
.thinking-dot:nth-child(3) {
  animation-delay: 0.4s;
}

@keyframes thinking-bounce {
  0%,
  80%,
  100% {
    transform: scale(0.6);
    opacity: 0.4;
  }
  40% {
    transform: scale(1);
    opacity: 1;
  }
}

/* ─── Input Area ──────────────────────────────────────────────── */
.input-area {
  display: flex;
  align-items: center;
  gap: 8px;
  background: var(--surface);
  border: 1px solid var(--border);
  border-radius: var(--radius-xl);
  padding: 8px 12px;
}

.input-area input[type="text"] {
  flex: 1;
  background: none;
  border: none;
  outline: none;
  color: var(--text-1);
  font-size: 0.9rem;
  padding: 4px 8px;
}

.input-area input[type="text"]::placeholder {
  color: var(--text-3);
}

.input-icon-btn {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: none;
  border: none;
  color: var(--text-3);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition:
    color 0.2s,
    background 0.2s;
  flex-shrink: 0;
}
.input-icon-btn:hover {
  color: var(--text-1);
  background: var(--surface-2);
}

.send-btn {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: var(--gold);
  border: none;
  color: #1a1a1a;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition:
    opacity 0.2s,
    transform 0.1s;
}
.send-btn:hover {
  opacity: 0.88;
}
.send-btn:active {
  transform: scale(0.95);
}

.stop-btn {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  background: rgba(229, 57, 53, 0.15);
  border: 1.5px solid rgba(229, 57, 53, 0.5);
  color: var(--red);
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: background 0.2s;
}
.stop-btn:hover {
  background: rgba(229, 57, 53, 0.28);
}

/* ─── Scrollbar ───────────────────────────────────────────────── */
.left-panel::-webkit-scrollbar {
  width: 4px;
}
.left-panel::-webkit-scrollbar-track {
  background: transparent;
}
.left-panel::-webkit-scrollbar-thumb {
  background: var(--border);
  border-radius: 4px;
}

/* ─── US Address Widget ─────────────────────────────────────────── */
.widget-address-card {
  min-width: 340px;
  max-width: 400px;
}

/* ─── Country Select Widget (single fuzzy-search input) ─────────── */
.widget-country-card {
  min-width: 320px;
  max-width: 380px;
}

.widget-country-form {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.widget-country-combo {
  position: relative;
}

.widget-country-suggest {
  position: absolute;
  top: calc(100% + 4px);
  left: 0;
  right: 0;
  max-height: 220px;
  overflow-y: auto;
  margin: 0;
  padding: 4px 0;
  list-style: none;
  background: var(--surface-2);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  box-shadow: 0 6px 16px rgba(0, 0, 0, 0.35);
  z-index: 20;
}

.widget-country-suggest.hidden {
  display: none;
}

.widget-country-suggest-item {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 12px;
  padding: 8px 12px;
  font-size: 0.88rem;
  color: var(--text-1);
  cursor: pointer;
  user-select: none;
}

.widget-country-suggest-item:hover,
.widget-country-suggest-item.active {
  background: var(--surface-3, rgba(232, 184, 75, 0.12));
}

.widget-country-suggest-item .cs-code {
  color: var(--text-3);
  font-family: "JetBrains Mono", ui-monospace, SFMono-Regular, Menlo, monospace;
  font-size: 0.78rem;
}

.widget-address-form {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.widget-address-row {
  display: flex;
}

.widget-address-row-split {
  display: flex;
  gap: 8px;
}

.widget-address-input {
  width: 100%;
  padding: 9px 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
  color: var(--text-1);
  font-size: 0.88rem;
  outline: none;
  transition: border-color 0.15s;
}

.widget-address-input:focus {
  border-color: var(--gold-border);
}

.widget-address-input::placeholder {
  color: var(--text-3);
}

.widget-address-select {
  padding: 9px 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
  color: var(--text-1);
  font-size: 0.88rem;
  cursor: pointer;
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 24 24' fill='none' stroke='%23e8b84b' stroke-width='2'%3E%3Cpolyline points='6 9 12 15 18 9'%3E%3C/polyline%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 10px center;
  padding-right: 32px;
  min-width: 100px;
}

.widget-address-select:focus {
  border-color: var(--gold-border);
  outline: none;
}

.widget-address-row-split .widget-address-input {
  flex: 1;
  min-width: 0;
}

.widget-address-error {
  color: var(--red);
  font-size: 0.78rem;
  padding: 4px 2px;
}

.widget-address-error:not(.hidden) {
  display: block;
}

/* ─── Document widgets (passport / visa / green card / id card / tax id /
       address proof upload) — share the address widget's typography but lay
       out as label-on-top rows. */
.widget-doc-card,
.widget-tax-id-card {
  min-width: 340px;
  max-width: 420px;
}

.widget-doc-form,
.widget-tax-id-form {
  display: flex;
  flex-direction: column;
  gap: 12px;
}

.widget-doc-row,
.widget-tax-id-row {
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.widget-doc-label,
.widget-tax-id-label {
  font-size: 0.75rem;
  color: var(--text-2);
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.widget-doc-row--file input[type="file"] {
  font-size: 0.85rem;
  color: var(--text-1);
}

.widget-file-status {
  font-size: 0.78rem;
  color: var(--text-2);
  padding: 2px 0;
}

.widget-file-status--error {
  color: var(--red);
}

.widget-upload-area {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-items: center;
}

.widget-upload-btn {
  padding: 6px 16px;
  font-size: 0.8rem;
  font-weight: 500;
  border-radius: var(--radius-sm);
  cursor: pointer;
  transition: opacity 0.15s, background 0.15s;
}

.widget-upload-pick-btn {
  background: var(--gold);
  color: #1a1a1a;
  border: none;
}

.widget-upload-pick-btn:hover {
  opacity: 0.85;
}

.widget-upload-camera-btn {
  background: transparent;
  color: var(--gold);
  border: 1px solid var(--gold);
}

.widget-upload-camera-btn:hover {
  background: rgba(212, 175, 55, 0.1);
}

.widget-file-preview {
  display: flex;
  align-items: center;
  gap: 8px;
  width: 100%;
  padding: 6px 0;
}

.widget-file-preview.hidden {
  display: none;
}

.widget-file-preview-img {
  max-width: 100%;
  max-height: 160px;
  object-fit: contain;
  border-radius: 6px;
  border: 1px solid var(--border-1);
}

.widget-file-preview-name {
  font-size: 0.82rem;
  color: var(--text-2);
  flex: 1;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.widget-file-preview-remove {
  background: none;
  border: none;
  color: var(--red);
  font-size: 1.2rem;
  cursor: pointer;
  padding: 0 4px;
  line-height: 1;
}

.widget-proof-radio-row {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.widget-proof-radio {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 0.9rem;
  cursor: pointer;
}

/* ─── Financial Range bucket widget ─────────────────────────────── */
.widget-financial-card {
  min-width: 380px;
  max-width: 560px;
}

/* ─── Financial Range segmented bars ──────────────────────────────── */
.fr-form {
  display: flex;
  flex-direction: column;
  gap: 18px;
  margin: 6px 0;
}

.fr-row {
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.fr-label {
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--text-2, #9ca3af);
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.fr-bar {
  position: relative;
  display: flex;
  height: 8px;
  border-radius: 4px;
  overflow: visible;
  background: var(--surface-3, #2a2a2a);
}

.fr-seg {
  position: relative;
  height: 100%;
  cursor: pointer;
  transition: background 0.15s;
  border-right: 1px solid var(--bg, #0e0e0e);
}
.fr-seg:first-child { border-radius: 4px 0 0 4px; }
.fr-seg:last-child  { border-radius: 0 4px 4px 0; border-right: none; }

.fr-seg:hover {
  background: rgba(245, 197, 24, 0.15);
}

.fr-seg.on {
  background: var(--gold, #c49a2e);
}
.fr-seg.on:hover {
  background: var(--gold, #c49a2e);
}

.fr-mark {
  position: absolute;
  top: 100%;
  transform: translateX(-50%);
  margin-top: 6px;
  pointer-events: none;
  z-index: 2;
}

.fr-mark-label {
  font-size: 0.62rem;
  color: var(--text-3, #6b7280);
  white-space: nowrap;
}

.fr-val {
  font-size: 0.82rem;
  color: var(--gold, #c49a2e);
  font-weight: 500;
  min-height: 1.2em;
  text-align: center;
  margin-top: 16px;
}

/* ─── Investment Profile combined-form widget ───────────────────── */
.widget-ip-card {
  min-width: 360px;
  max-width: 480px;
}

.widget-ip-form {
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.widget-ip-row {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.widget-ip-label {
  font-size: 0.78rem;
  color: var(--text-2);
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.widget-ip-options {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.widget-ip-option {
  background: var(--surface-2, #1f2937);
  border: 1px solid var(--border, #374151);
  color: var(--text-1, #f3f4f6);
  border-radius: 6px;
  padding: 6px 12px;
  font-size: 0.85rem;
  cursor: pointer;
  transition: background 0.12s, border-color 0.12s;
}

.widget-ip-option:hover:not(:disabled) {
  background: var(--surface-3, #2a3441);
  border-color: var(--gold, #c49a2e);
}

.widget-ip-option.selected {
  border-color: var(--gold, #f5c518);
  background: rgba(245, 197, 24, 0.12);
}

/* ─── Employment Widget ─────────────────────────────────────────── */
.widget-employment-card {
  min-width: 340px;
  max-width: 400px;
}

.widget-employment-form {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.widget-employment-row {
  display: flex;
}

.widget-employment-row-split {
  display: flex;
  gap: 8px;
}

.widget-employment-input {
  width: 100%;
  padding: 9px 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
  color: var(--text-1);
  font-size: 0.95rem;
  outline: none;
  transition: border-color 0.15s;
}

.widget-employment-input:focus {
  border-color: var(--gold-border);
}

.widget-employment-input::placeholder {
  color: var(--text-3);
}

.widget-employment-years {
  width: 80px;
  min-width: 80px;
  text-align: left;
}

.widget-employment-years::-webkit-inner-spin-button,
.widget-employment-years::-webkit-outer-spin-button {
  -webkit-appearance: none;
  margin: 0;
}

.widget-employment-years {
  -moz-appearance: textfield;
}

.widget-employment-select {
  flex: 1;
  padding: 9px 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
  color: var(--text-1);
  font-size: 0.95rem;
  outline: none;
  cursor: pointer;
  transition: border-color 0.15s;
  min-width: 100px;
  appearance: none;
  -webkit-appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='12' height='12' viewBox='0 0 12 12'%3E%3Cpath fill='%23e8b84b' d='M2 4l4 4 4-4'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 10px center;
  padding-right: 30px;
}

.widget-employment-select:focus {
  border-color: var(--gold-border);
}

.widget-employment-row-split .widget-employment-input {
  flex: 1;
  min-width: 0;
}

.widget-employment-error {
  color: var(--red);
  font-size: 0.78rem;
  padding: 4px 2px;
}

.widget-employment-error:not(.hidden) {
  display: block;
}

/* ─── SSN Widget ──────────────────────────────────────────────── */
.widget-ssn-card {
  min-width: 280px;
  max-width: 320px;
}

.widget-ssn-input-row {
  display: flex;
  align-items: center;
  gap: 6px;
}

.widget-ssn-group {
  padding: 9px 10px;
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
  background: var(--surface-2);
  color: var(--text-1);
  font-size: 0.95rem;
  font-family: "JetBrains Mono", ui-monospace, SFMono-Regular, Menlo, monospace;
  letter-spacing: 0.08em;
  text-align: center;
  outline: none;
  transition: border-color 0.15s;
}

.widget-ssn-group:focus {
  border-color: var(--gold-border);
}

.widget-ssn-group::placeholder {
  color: var(--text-3);
}

#ssnGroup1 {
  width: 52px;
}
#ssnGroup2 {
  width: 44px;
}
#ssnGroup3 {
  width: 64px;
}

.widget-ssn-dash {
  color: var(--text-2);
  font-size: 1.1rem;
  user-select: none;
}

.widget-ssn-error {
  color: var(--red);
  font-size: 0.78rem;
  padding: 4px 2px;
}

.widget-ssn-error:not(.hidden) {
  display: block;
}

/* ── Agreements widget ── */
.widget-agreements-card {
  max-width: 380px;
}

.agreements-list {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.agreement-row {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 7px 10px;
  background: var(--surface-2);
  border: 1px solid var(--border);
  border-radius: var(--radius-sm);
}

.agreement-name {
  font-size: 0.8rem;
  color: var(--text-2);
  line-height: 1.4;
  flex: 1;
}

.agreement-link {
  display: inline-flex;
  align-items: center;
  gap: 4px;
  font-size: 0.78rem;
  color: var(--gold);
  text-decoration: none;
  white-space: nowrap;
  flex-shrink: 0;
}

.agreement-link:hover {
  opacity: 0.8;
}

.agreements-checkbox-label {
  display: flex;
  align-items: flex-start;
  gap: 8px;
  font-size: 0.82rem;
  color: var(--text-2);
  cursor: pointer;
  line-height: 1.45;
}

.agreements-checkbox {
  margin-top: 2px;
  flex-shrink: 0;
  accent-color: var(--gold);
  cursor: pointer;
}

.agreements-error {
  font-size: 0.78rem;
  color: #e05a5a;
}

.agreements-error:not(.hidden) {
  display: block;
}

.widget-message.frozen .agreements-checkbox-label {
  cursor: default;
}

/* ─── Mobile Adaptations (≤640px) ─────────────────────────────── */
@media (max-width: 640px) {
  /* Top bar 压缩 */
  .top-bar {
    padding-left: max(12px, env(safe-area-inset-left));
    padding-right: max(12px, env(safe-area-inset-right));
    height: calc(48px + env(safe-area-inset-top));
  }
  .brand {
    gap: 6px;
    min-width: 0;
    flex: 1 1 auto;
    overflow: hidden;
  }
  .brand-name {
    font-size: 0.85rem;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
  }
  .brand-divider,
  .brand-subtitle {
    display: none;
  }
  .header-right {
    gap: 6px;
    flex-shrink: 0;
  }
  .status {
    padding: 3px 8px;
    font-size: 0.66rem;
    letter-spacing: 0.03em;
  }
  .header-stop-btn {
    padding: 5px 10px;
    font-size: 0.72rem;
  }
  .header-exit-btn {
    padding: 4px;
  }

  /* Notice section */
  .notice-section {
    padding: 16px 12px;
  }
  .notice-card {
    padding: 20px 16px;
  }
  .notice-logo img {
    width: clamp(120px, 36vw, 200px);
  }

  /* Auth / Session-end */
  .auth-section,
  .session-end-section {
    padding: 24px 16px;
  }
  .auth-card {
    padding: 32px 20px;
  }

  /* App section 主体 */
  .app-section {
    padding: 8px;
    padding-left: max(8px, env(safe-area-inset-left));
    padding-right: max(8px, env(safe-area-inset-right));
    padding-bottom: max(8px, env(safe-area-inset-bottom));
  }
  .app-grid {
    gap: 10px;
    /* 左侧按内容高度，聊天占满剩余纵向空间 */
    grid-template-rows: auto 1fr;
  }
  .left-panel {
    overflow-y: visible;
    gap: 8px;
  }

  /* 左侧面板：头像横排缩小，节省纵向空间 */
  .customer-avatar-wrap {
    flex-direction: row;
    justify-content: flex-start;
    gap: 12px;
    padding: 4px 4px;
  }
  .customer-avatar-img {
    width: 72px;
    height: 72px;
    border-width: 3px;
  }
  .customer-avatar-info {
    align-items: flex-start;
    text-align: left;
  }
  .customer-name {
    font-size: 1rem;
  }

  /* 移动端：默认隐藏视频容器，控制按钮集成到头像旁 */
  .avatar-controls {
    display: flex;
  }
  .video-container {
    display: none;
  }
  /* 摄像头开启时切到全屏 */
  .video-container.camera-active {
    display: block;
    position: fixed;
    inset: 0;
    z-index: 1000;
    aspect-ratio: auto;
    border-radius: 0;
    padding-top: env(safe-area-inset-top);
    padding-bottom: env(safe-area-inset-bottom);
    background: #000;
  }
  .video-container.camera-active .video-overlay {
    padding: 14px 18px;
    padding-bottom: max(14px, env(safe-area-inset-bottom));
  }
  .video-icon-btn {
    width: 44px;
    height: 44px;
  }

  /* Progress 面板：横向 4 步进度条 */
  .progress-panel {
    padding: 12px 14px;
  }
  .progress-title {
    margin-bottom: 10px;
    font-size: 0.66rem;
  }
  .progress-steps {
    flex-direction: row;
    gap: 0;
  }
  .step-item {
    flex: 1;
    flex-direction: column;
    align-items: center;
    gap: 6px;
    min-height: 0;
    min-width: 0;
    text-align: center;
  }
  .step-circle {
    width: 26px;
    height: 26px;
    font-size: 0.72rem;
    border-width: 2px;
  }
  /* 横向连接线：从当前圆心延伸到下一圆心，置于圆形下层 */
  .step-connector {
    left: 50%;
    top: 12px;
    width: 100%;
    height: 2px;
    z-index: 0;
  }
  .step-info {
    align-items: center;
    width: 100%;
  }
  .step-name {
    font-size: 0.65rem;
    line-height: 1.25;
    text-align: center;
    word-break: break-word;
  }

  /* Chat */
  .chat-log {
    padding: 14px;
    gap: 10px;
  }
  .message {
    max-width: 88%;
    font-size: 0.88rem;
    padding: 10px 14px;
  }
  .message.gemini {
    max-width: 92%;
    gap: 10px;
  }
  .message.gemini::before {
    width: 32px;
    height: 32px;
    font-size: 1rem;
  }

  /* Widget 卡片：取消 min-width，自适应父宽 */
  .widget-card,
  .widget-dl-card,
  .widget-address-card,
  .widget-employment-card,
  .widget-phone-card,
  .widget-email-card,
  .widget-contact-card,
  .widget-ssn-card,
  .widget-agreements-card,
  .widget-disclosure-card {
    min-width: 0;
    max-width: 100%;
    width: 100%;
  }

  /* Widget 内部横向分栏 → 竖排 */
  .widget-dl-row,
  .widget-address-row-split,
  .widget-employment-row-split {
    flex-direction: column;
    gap: 8px;
  }
  .widget-employment-select,
  .widget-employment-years {
    width: 100%;
    min-width: 0;
  }
  .widget-phone-row {
    flex-wrap: wrap;
  }
  .widget-phone-area-code {
    width: 100%;
  }

  /* SSN 三段输入：等比分配 */
  .widget-ssn-input-row {
    gap: 4px;
  }
  #ssnGroup1,
  #ssnGroup2,
  #ssnGroup3 {
    width: 100%;
    flex: 1;
  }

  /* 输入区：font-size ≥ 16px 防 iOS 自动缩放，触控目标 ≥ 44px */
  .input-area {
    padding: 6px 8px;
    gap: 6px;
  }
  .input-area input[type="text"] {
    font-size: 16px;
    padding: 8px 6px;
  }
  .input-icon-btn {
    width: 44px;
    height: 44px;
  }
  .send-btn,
  .stop-btn {
    width: 44px;
    height: 44px;
  }

  /* Widget 内 input 同样防 iOS 缩放 */
  .widget-dl-input,
  .widget-email-input,
  .widget-phone-input,
  .widget-address-input,
  .widget-address-select,
  .widget-employment-input,
  .widget-employment-select,
  .widget-ssn-group,
  .widget-contact-input,
  .widget-followup-input,
  .widget-followup-file {
    font-size: 16px;
  }
}

/* ─── Extra-Small (≤400px) ─────────────────────────────────────── */
@media (max-width: 400px) {
  .notice-card {
    padding: 16px 12px;
  }
  .notice-text,
  .notice-list {
    font-size: 0.85rem;
  }
  .auth-card {
    padding: 24px 16px;
  }
  .customer-avatar-img {
    width: 60px;
    height: 60px;
  }
  .message {
    font-size: 0.86rem;
    padding: 9px 12px;
  }
}